Daexes Group

Privacy Policy for BYKI App

Effective Date: 25 June 2025

Introduction

This Privacy Policy explains how BYKI (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you use the BYKI App (“the App”), a professional OBD2 automotive diagnostic tool available on the Google Play Store. By using our App, you agree to this Privacy Policy.

Information We Collect

  1. Personal Information:
    • Name, email address, phone number (optional), and other contact information provided during registration or booking service appointments.
  2. Vehicle Data:
    • Diagnostic trouble codes (DTCs), vehicle identification number (VIN), vehicle sensor data (RPM, temperature, voltage, etc.), and other automotive-related data collected during diagnostics.
  3. Device Information:
    • Bluetooth device information, unique device identifiers, model, operating system version, and connection status.
  4. Location Information:
    • Approximate or precise location data used optionally to suggest nearby service centers.
  5. Usage Data:
    • App interaction data, including feature usage, session duration, performance metrics, and crash reports.

How We Use Your Information

  • Provide and enhance App functionality and services.
  • Offer personalized diagnostics and suggestions based on vehicle data.
  • Facilitate service appointment scheduling and communication with partner workshops.
  • Improve user experience, analyze usage patterns, and address technical issues.
  • Communicate with you regarding updates, customer support, or inquiries.

Data Sharing and Disclosure

  • We share diagnostic reports and vehicle information with certified partner service centers upon your explicit consent or request.
  • Aggregate anonymized data may be used for analytics, market research, and improving our services.
  • We do not sell or rent personal information to third parties.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no digital platform can guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations. Vehicle diagnostic data is stored securely and anonymized where possible.

User Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at sales@nexovadigital.com.

Children’s Privacy

Our App is not intended for use by individuals under the age of 16, and we do not knowingly collect data from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of significant changes through App notifications or updates on the Google Play Store listing.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: sales@nexovadigital.com
  • Address: 15-G, JLN SG RASAU, E32/E, Jln Kebun Tambahan, Taman Perindustrian Berjaya, 40460 Shah Alam, Selangor
  • Phone: +60 11-3105 1677

By using the BYKI App, you consent to our Privacy Policy.